The best OBD2 cable for Audi 2014 diagnostics is one that supports CAN bus protocol and is compatible with your chosen diagnostic software; MERCEDES-DIAGNOSTIC-TOOL.EDU.VN offers expert guidance on selecting the right tools. Getting the right OBD2 cable ensures you can accurately read and clear fault codes, access live data, and perform various diagnostic tests. This article delves into the specifics of selecting an OBD2 cable for your 2014 Audi, exploring compatible software, and understanding the advantages of using a professional diagnostic tool.
Contents
- 1. Understanding OBD2 and CAN Bus for Audi 2014
- 1.1. The Evolution of OBD Systems
- 1.2. Why CAN Bus Matters for Your Audi
- 1.3. Identifying the Correct OBD2 Port
- 1.4. Common OBD2 Protocols
- 2. Selecting the Right OBD2 Cable for Audi 2014
- 2.1. CAN Bus Compatibility
- 2.2. Cable Quality and Durability
- 2.3. Connector Types and Compatibility
- 2.4. Wired vs. Wireless OBD2 Adapters
- 2.5. Price vs. Performance
- 3. Recommended OBD2 Cables for Audi 2014
- 3.1. Veepeak OBDCheck BLE Bluetooth OBD2 Scanner
- 3.2. OBDLink MX+ Bluetooth OBD2 Scanner
- 3.3. Carista OBD2 Adapter
- 3.4. Comparison Table of Recommended OBD2 Cables
- 4. Diagnostic Software Compatibility
- 4.1. VCDS (VAG-COM Diagnostic System)
- 4.2. OBDeleven
- 4.3. Torque Pro
- 4.4. Carista App
- 4.5. Software Comparison Table
- 5. Basic Diagnostic Procedures with OBD2 Cable
- 5.1. Reading Diagnostic Trouble Codes (DTCs)
- 5.2. Clearing Diagnostic Trouble Codes (DTCs)
- 5.3. Viewing Live Sensor Data
- 5.4. Performing Basic System Tests
- 6. Advanced Diagnostic Techniques for Audi 2014
- 6.1. Module-Specific Tests
- 6.2. Reading Freeze Frame Data
- 6.3. Advanced Sensor Analysis
- 7. Common Issues Diagnosed with OBD2 on Audi 2014
- 7.1. Engine Misfires
- 7.2. Oxygen Sensor Failures
- 7.3. Catalytic Converter Inefficiency
- 7.4. Transmission Problems
- 8. Maintaining Your Audi 2014 with OBD2
- 8.1. Regular Code Checks
- 8.2. Monitoring Key Sensor Data
- 8.3. Performing Routine System Tests
- 9. OBD2 Cable Safety and Best Practices
- 9.1. Ensuring Vehicle Safety
- 9.2. Avoiding Electrical Damage
- 9.3. Proper Storage and Handling
- 10. Troubleshooting Common OBD2 Connection Issues
- 10.1. Checking Cable Connections
- 10.2. Verifying Ignition Status
- 10.3. Software Configuration
- FAQ: OBD2 Cables for Audi 2014
- 1. What is an OBD2 cable, and why do I need one for my 2014 Audi?
- 2. How do I know if an OBD2 cable is compatible with my 2014 Audi?
- 3. Can I use any OBD2 scanner with my 2014 Audi?
- 4. What is the difference between a wired and wireless OBD2 adapter?
- 5. What is VCDS, and why is it recommended for Audi vehicles?
- 6. Can I clear diagnostic trouble codes (DTCs) without fixing the underlying problem?
- 7. What kind of live sensor data can I access with an OBD2 scanner?
- 8. How often should I check for diagnostic trouble codes (DTCs) on my 2014 Audi?
- 9. What safety precautions should I take when using an OBD2 cable?
- 10. What should I do if my OBD2 cable is not connecting to my Audi?
1. Understanding OBD2 and CAN Bus for Audi 2014
What are OBD2 and CAN Bus, and why are they crucial for diagnosing your 2014 Audi?
OBD2 (On-Board Diagnostics II) is a standardized system that allows you to access the health information of your vehicle. CAN Bus (Controller Area Network) is a communication protocol used in modern vehicles, including your 2014 Audi, to allow various electronic control units (ECUs) to communicate with each other. Without an OBD2 scanner that supports CAN Bus, you won’t be able to effectively diagnose your Audi.
1.1. The Evolution of OBD Systems
How has the On-Board Diagnostics system evolved over time?
The On-Board Diagnostics system has evolved from OBD-I to OBD-II due to stricter emission control regulations and technological advancements. OBD-I was manufacturer-specific and lacked standardization, while OBD-II, introduced in the mid-1990s, provides a standardized interface and diagnostic trouble codes (DTCs). According to the Environmental Protection Agency (EPA), OBD-II compliance became mandatory for all cars sold in the United States in 1996.
1.2. Why CAN Bus Matters for Your Audi
Why is the CAN Bus protocol important for diagnosing your 2014 Audi?
The CAN Bus protocol is crucial for your 2014 Audi because it facilitates communication between various electronic control units (ECUs), such as the engine control unit (ECU), transmission control unit (TCU), and anti-lock braking system (ABS). Without CAN Bus support, an OBD2 scanner cannot access and interpret data from these modules, limiting its diagnostic capabilities. A study by the Society of Automotive Engineers (SAE) highlights the importance of CAN Bus in modern automotive diagnostics.
1.3. Identifying the Correct OBD2 Port
Where is the OBD2 port located in a 2014 Audi, and how do you identify it?
The OBD2 port in a 2014 Audi is typically located under the dashboard on the driver’s side. It is a 16-pin connector, and its standardized shape makes it easily identifiable. Consulting your owner’s manual can confirm the exact location. Proper identification ensures you connect your OBD2 scanner correctly, preventing potential damage to your vehicle’s electrical system.
1.4. Common OBD2 Protocols
What are the common OBD2 protocols, and which one does your 2014 Audi use?
The common OBD2 protocols include ISO 9141-2, KWP2000, PWM, VPW, and CAN. Your 2014 Audi primarily uses the CAN (Controller Area Network) protocol. Knowing this ensures that your OBD2 scanner is compatible, enabling effective communication and accurate diagnostics.
2. Selecting the Right OBD2 Cable for Audi 2014
What factors should you consider when selecting the right OBD2 cable for your 2014 Audi?
When selecting an OBD2 cable for your 2014 Audi, consider compatibility with the CAN Bus protocol, cable quality, connector durability, and compatibility with diagnostic software. Opt for cables with robust connectors and shielded wiring to ensure reliable data transmission and longevity. Checking user reviews can provide insights into real-world performance.
2.1. CAN Bus Compatibility
How do you ensure that the OBD2 cable is compatible with the CAN Bus protocol used in your Audi?
To ensure CAN Bus compatibility, check the product description for explicit mentions of CAN Bus support or ISO 15765 protocol. Many OBD2 scanners list compatible protocols in their specifications. Look for phrases like “CAN Bus compliant” or “supports ISO 15765” to confirm.
2.2. Cable Quality and Durability
Why is cable quality and durability important for an OBD2 cable?
Cable quality and durability are important because they ensure reliable data transmission and longevity. A poorly constructed cable may suffer from signal interference or physical damage, leading to inaccurate readings or complete failure. High-quality cables often feature shielded wiring and robust connectors to withstand frequent use.
2.3. Connector Types and Compatibility
What connector types are available, and which one is suitable for your 2014 Audi?
The standard connector type for OBD2 is a 16-pin J1962 connector. This is the connector you’ll find in your 2014 Audi. Ensure that the OBD2 cable you choose has a compatible J1962 connector to fit your vehicle’s OBD2 port securely.
2.4. Wired vs. Wireless OBD2 Adapters
Should you choose a wired or wireless OBD2 adapter for your Audi, and what are the pros and cons of each?
Wired OBD2 adapters offer a stable and direct connection, reducing the risk of data loss or interference. They are generally more reliable for critical diagnostic tasks. Wireless adapters, such as Bluetooth or Wi-Fi models, offer convenience and flexibility, allowing you to move around the vehicle while monitoring data. However, they may be susceptible to connection issues or security vulnerabilities.
2.5. Price vs. Performance
How do you balance price and performance when choosing an OBD2 cable?
Balancing price and performance involves assessing your diagnostic needs. Entry-level OBD2 cables may suffice for basic tasks like reading and clearing codes, while professional-grade cables offer advanced features such as live data streaming and bi-directional control. Reading customer reviews and comparing specifications can help you find a cable that meets your needs without overspending.
3. Recommended OBD2 Cables for Audi 2014
Which OBD2 cables are highly recommended for diagnosing a 2014 Audi?
Several OBD2 cables are highly recommended for diagnosing a 2014 Audi, including the Veepeak OBDCheck BLE Bluetooth OBD2 Scanner, the OBDLink MX+ Bluetooth OBD2 Scanner, and the Carista OBD2 Adapter. These cables offer reliable CAN Bus support, compatibility with popular diagnostic software, and positive user reviews.
3.1. Veepeak OBDCheck BLE Bluetooth OBD2 Scanner
What are the features and benefits of the Veepeak OBDCheck BLE Bluetooth OBD2 Scanner?
The Veepeak OBDCheck BLE Bluetooth OBD2 Scanner is known for its reliable Bluetooth connectivity, compatibility with iOS and Android devices, and support for standard OBD2 functions. It allows you to read and clear diagnostic trouble codes (DTCs), view live sensor data, and perform basic diagnostics. Its ease of use and affordability make it a popular choice for DIY enthusiasts.
3.2. OBDLink MX+ Bluetooth OBD2 Scanner
What are the advanced features of the OBDLink MX+ Bluetooth OBD2 Scanner?
The OBDLink MX+ Bluetooth OBD2 Scanner offers advanced features such as enhanced diagnostics, access to OEM-specific data, and support for multiple OBD2 protocols, including CAN Bus. It provides faster data transfer rates and enhanced security compared to other adapters. It is compatible with a wide range of diagnostic apps and software.
3.3. Carista OBD2 Adapter
How does the Carista OBD2 Adapter simplify vehicle customization and diagnostics?
The Carista OBD2 Adapter simplifies vehicle customization and diagnostics by offering a user-friendly app interface and access to advanced settings. It allows you to customize vehicle functions, such as lighting, locking, and comfort features, as well as perform advanced diagnostics and service resets. It’s particularly popular among Audi owners for its customization capabilities.
3.4. Comparison Table of Recommended OBD2 Cables
Feature | Veepeak OBDCheck BLE | OBDLink MX+ | Carista OBD2 Adapter |
---|---|---|---|
Connectivity | Bluetooth | Bluetooth | Bluetooth |
CAN Bus Support | Yes | Yes | Yes |
Compatibility | iOS, Android | iOS, Android | iOS, Android |
Advanced Diagnostics | No | Yes | Yes |
Customization | No | No | Yes |
Price | Low | Medium | Medium |
4. Diagnostic Software Compatibility
What diagnostic software is compatible with your chosen OBD2 cable and your 2014 Audi?
Diagnostic software compatibility is crucial for effectively using an OBD2 cable with your 2014 Audi. Popular options include VCDS (VAG-COM Diagnostic System), OBDeleven, Torque Pro, and Carista. Ensure that the software supports the CAN Bus protocol and offers the diagnostic functions you need, such as reading and clearing codes, viewing live data, and performing module-specific tests.
4.1. VCDS (VAG-COM Diagnostic System)
What are the capabilities of VCDS, and why is it a favorite among Audi enthusiasts?
VCDS (VAG-COM Diagnostic System) is a powerful diagnostic software specifically designed for Volkswagen Audi Group (VAG) vehicles, including your 2014 Audi. It offers extensive diagnostic capabilities, including access to all modules, advanced coding and adaptations, and detailed diagnostic information. Its comprehensive features and reliability make it a favorite among Audi enthusiasts and professional technicians.
4.2. OBDeleven
How does OBDeleven provide advanced diagnostics and customization for Audi vehicles?
OBDeleven provides advanced diagnostics and customization for Audi vehicles through its user-friendly app and cloud-based platform. It allows you to perform dealer-level diagnostics, customize vehicle functions with one-click apps, and access a wide range of features. Its portability and ease of use make it a convenient option for Audi owners.
4.3. Torque Pro
What features does Torque Pro offer for real-time vehicle monitoring and diagnostics?
Torque Pro offers real-time vehicle monitoring and diagnostics through its customizable dashboards and extensive sensor data. It allows you to monitor engine performance, read and clear diagnostic trouble codes (DTCs), and log data for further analysis. Its affordability and compatibility with Android devices make it a popular choice for DIY enthusiasts.
4.4. Carista App
How does the Carista app enhance vehicle diagnostics and personalization?
The Carista app enhances vehicle diagnostics and personalization by providing a user-friendly interface and access to advanced settings. It allows you to customize vehicle functions, perform basic diagnostics, and access service resets. Its simplicity and focus on customization make it a convenient tool for Audi owners.
4.5. Software Comparison Table
Software | Key Features | Compatibility | Price |
---|---|---|---|
VCDS | Advanced diagnostics, coding, adaptations | Windows | High |
OBDeleven | One-click apps, dealer-level diagnostics | Android, iOS | Medium |
Torque Pro | Real-time monitoring, customizable dashboards | Android | Low |
Carista | Customization, basic diagnostics | Android, iOS | Medium |
5. Basic Diagnostic Procedures with OBD2 Cable
What are the basic diagnostic procedures you can perform on your 2014 Audi using an OBD2 cable?
Using an OBD2 cable, you can perform several basic diagnostic procedures on your 2014 Audi, including reading and clearing diagnostic trouble codes (DTCs), viewing live sensor data, and performing basic system tests. These procedures can help you identify and troubleshoot common issues, saving you time and money on repairs.
5.1. Reading Diagnostic Trouble Codes (DTCs)
How do you read diagnostic trouble codes (DTCs) using an OBD2 scanner?
To read diagnostic trouble codes (DTCs), connect your OBD2 scanner to the OBD2 port, turn on the ignition, and launch the diagnostic software. Select the “Read Codes” or “Diagnostic Codes” option to retrieve any stored DTCs. Record the codes and use them to identify the affected system or component.
5.2. Clearing Diagnostic Trouble Codes (DTCs)
When is it appropriate to clear diagnostic trouble codes (DTCs), and how do you do it?
Clearing diagnostic trouble codes (DTCs) is appropriate after you have identified and resolved the underlying issue. To clear the codes, connect your OBD2 scanner, turn on the ignition, and launch the diagnostic software. Select the “Clear Codes” or “Erase Codes” option. Be aware that clearing codes without fixing the problem will only result in their reappearance.
5.3. Viewing Live Sensor Data
What kind of live sensor data can you access, and how can it help in diagnosing issues?
You can access a wide range of live sensor data, including engine RPM, coolant temperature, oxygen sensor readings, and fuel trim values. Monitoring this data in real-time can help you diagnose issues such as engine misfires, sensor failures, and fuel delivery problems.
5.4. Performing Basic System Tests
What basic system tests can you perform with an OBD2 scanner, and what do they reveal?
You can perform basic system tests such as oxygen sensor tests, EVAP system tests, and misfire detection tests. These tests can help you verify the functionality of various components and systems, providing valuable insights into their performance.
6. Advanced Diagnostic Techniques for Audi 2014
What are some advanced diagnostic techniques you can use with an OBD2 cable on your 2014 Audi?
Advanced diagnostic techniques include performing module-specific tests, reading and interpreting freeze frame data, and conducting advanced sensor analysis. These techniques require more specialized knowledge and software capabilities but can provide deeper insights into complex issues.
6.1. Module-Specific Tests
How can you perform module-specific tests using an OBD2 scanner?
Module-specific tests involve accessing individual control modules, such as the engine control unit (ECU) or transmission control unit (TCU), and running diagnostic routines. These tests can help you pinpoint issues within specific systems, such as fuel injection, ignition, or transmission control.
6.2. Reading Freeze Frame Data
What is freeze frame data, and how can it help diagnose intermittent issues?
Freeze frame data captures a snapshot of sensor values at the moment a diagnostic trouble code (DTC) was triggered. This data can help you diagnose intermittent issues by providing context and clues about the conditions that led to the fault.
6.3. Advanced Sensor Analysis
What does advanced sensor analysis involve, and how can it improve diagnostic accuracy?
Advanced sensor analysis involves using graphing tools and advanced diagnostic software to analyze sensor signals in detail. This can help you identify subtle deviations from normal operating parameters and diagnose issues such as sensor drift, signal noise, or intermittent failures.
7. Common Issues Diagnosed with OBD2 on Audi 2014
What are some common issues that can be diagnosed using an OBD2 cable on a 2014 Audi?
Common issues that can be diagnosed using an OBD2 cable on a 2014 Audi include engine misfires, oxygen sensor failures, catalytic converter inefficiency, and transmission problems. These issues often trigger diagnostic trouble codes (DTCs) that can be read and interpreted using an OBD2 scanner.
7.1. Engine Misfires
What are the common causes of engine misfires, and how can an OBD2 scanner help diagnose them?
Common causes of engine misfires include faulty spark plugs, ignition coils, fuel injectors, and vacuum leaks. An OBD2 scanner can help diagnose misfires by identifying the affected cylinder and providing live data on engine performance.
7.2. Oxygen Sensor Failures
How can you diagnose oxygen sensor failures using an OBD2 scanner?
You can diagnose oxygen sensor failures by monitoring the sensor’s output voltage and response time. An OBD2 scanner can display live data from the oxygen sensors, allowing you to identify slow response, incorrect voltage readings, or complete sensor failure.
7.3. Catalytic Converter Inefficiency
What are the symptoms of catalytic converter inefficiency, and how can an OBD2 scanner confirm it?
Symptoms of catalytic converter inefficiency include reduced fuel economy, poor engine performance, and a sulfur smell from the exhaust. An OBD2 scanner can confirm catalytic converter inefficiency by reading diagnostic trouble codes (DTCs) related to catalyst performance and monitoring oxygen sensor readings downstream of the converter.
7.4. Transmission Problems
How can an OBD2 scanner help diagnose transmission problems?
An OBD2 scanner can help diagnose transmission problems by reading diagnostic trouble codes (DTCs) related to transmission performance, such as incorrect gear ratios, solenoid failures, or torque converter issues. It can also provide live data on transmission temperature and gear selection.
8. Maintaining Your Audi 2014 with OBD2
How can you use an OBD2 cable to maintain your 2014 Audi and prevent future issues?
Using an OBD2 cable, you can maintain your 2014 Audi by regularly checking for diagnostic trouble codes (DTCs), monitoring live sensor data, and performing routine system tests. This proactive approach can help you identify and address potential issues before they escalate into major problems.
8.1. Regular Code Checks
Why should you regularly check for diagnostic trouble codes (DTCs) on your Audi?
Regularly checking for diagnostic trouble codes (DTCs) allows you to identify and address potential issues early, preventing them from escalating into costly repairs. Even if you don’t notice any symptoms, stored DTCs can indicate underlying problems that need attention.
8.2. Monitoring Key Sensor Data
Which key sensor data should you monitor regularly to ensure optimal performance?
Key sensor data to monitor regularly includes engine temperature, fuel trims, oxygen sensor readings, and MAF sensor values. Monitoring these parameters can help you assess engine health, fuel efficiency, and overall performance.
8.3. Performing Routine System Tests
What routine system tests should you perform to maintain your Audi 2014?
Routine system tests include checking the functionality of oxygen sensors, the EVAP system, and the fuel system. These tests can help you verify that these systems are operating correctly and identify any potential issues.
9. OBD2 Cable Safety and Best Practices
What safety precautions and best practices should you follow when using an OBD2 cable?
When using an OBD2 cable, follow safety precautions such as ensuring the vehicle is parked in a safe location, turning off the ignition before connecting or disconnecting the cable, and avoiding prolonged use of the scanner while driving. Best practices include keeping the cable and scanner clean and dry, storing them properly when not in use, and consulting your vehicle’s service manual for specific diagnostic procedures.
9.1. Ensuring Vehicle Safety
What steps should you take to ensure vehicle safety while performing diagnostics?
Ensure vehicle safety by parking on a level surface, engaging the parking brake, and turning off the ignition before connecting or disconnecting the OBD2 cable. Avoid performing diagnostics while driving, as this can be distracting and dangerous.
9.2. Avoiding Electrical Damage
How can you prevent electrical damage when using an OBD2 cable?
Prevent electrical damage by ensuring the OBD2 cable and scanner are in good condition and free from damage. Avoid forcing the connector into the OBD2 port, and never use a damaged or faulty cable. Disconnect the cable properly by pulling it straight out of the port, rather than yanking it.
9.3. Proper Storage and Handling
How should you store and handle your OBD2 cable to prolong its lifespan?
Store your OBD2 cable in a clean, dry place away from extreme temperatures and direct sunlight. Avoid kinking or bending the cable excessively, and handle the connectors with care to prevent damage.
10. Troubleshooting Common OBD2 Connection Issues
What should you do if you encounter connection issues with your OBD2 cable and Audi?
If you encounter connection issues with your OBD2 cable and Audi, check the cable connections, verify that the ignition is turned on, and ensure that the diagnostic software is properly configured. If the problem persists, try using a different OBD2 cable or scanner to rule out equipment failure.
10.1. Checking Cable Connections
How do you verify that the OBD2 cable is properly connected?
Verify that the OBD2 cable is properly connected by ensuring that the connector is fully inserted into the OBD2 port and that there are no loose connections. Check the cable for any signs of damage, such as frayed wires or broken connectors.
10.2. Verifying Ignition Status
Why is it important to verify the ignition status when using an OBD2 scanner?
It is important to verify the ignition status because the OBD2 system requires the ignition to be turned on to power the diagnostic port and allow communication with the vehicle’s electronic control units (ECUs). Ensure that the ignition is in the “ON” position, but the engine does not need to be running unless specifically required by the diagnostic procedure.
10.3. Software Configuration
What software configuration settings should you check for proper communication?
Check the software configuration settings to ensure that the correct vehicle make and model are selected, and that the communication protocol is set to CAN Bus. Verify that the software is up-to-date and compatible with your OBD2 scanner.
By understanding OBD2 and CAN Bus protocols, selecting the right cable and software, and following basic diagnostic procedures, you can effectively diagnose and maintain your 2014 Audi, saving time and money on repairs.
Do you need help selecting the best OBD2 cable for your 2014 Audi or understanding diagnostic procedures? Contact us at MERCEDES-DIAGNOSTIC-TOOL.EDU.VN for expert advice and support. Our team is ready to assist you with all your diagnostic needs. Reach out to us at 789 Oak Avenue, Miami, FL 33101, United States, or via WhatsApp at +1 (641) 206-8880. Visit our website at MERCEDES-DIAGNOSTIC-TOOL.EDU.VN for more information.
FAQ: OBD2 Cables for Audi 2014
1. What is an OBD2 cable, and why do I need one for my 2014 Audi?
An OBD2 cable connects your 2014 Audi to a diagnostic scanner, allowing you to read and clear diagnostic trouble codes, monitor live data, and perform system tests; it’s essential for diagnosing and maintaining your vehicle.
2. How do I know if an OBD2 cable is compatible with my 2014 Audi?
Check that the OBD2 cable supports the CAN Bus protocol and is compatible with your chosen diagnostic software. Look for specifications mentioning CAN Bus or ISO 15765 support.
3. Can I use any OBD2 scanner with my 2014 Audi?
No, not all OBD2 scanners are compatible. Ensure that the scanner supports the CAN Bus protocol, which is used by your 2014 Audi for communication between its electronic control units.
4. What is the difference between a wired and wireless OBD2 adapter?
Wired OBD2 adapters provide a stable, direct connection, while wireless adapters (Bluetooth or Wi-Fi) offer convenience and flexibility. Wired adapters are generally more reliable, but wireless adapters allow you to move around the vehicle while monitoring data.
5. What is VCDS, and why is it recommended for Audi vehicles?
VCDS (VAG-COM Diagnostic System) is a powerful diagnostic software specifically designed for Volkswagen Audi Group (VAG) vehicles; it offers extensive diagnostic capabilities, coding, and adaptations.
6. Can I clear diagnostic trouble codes (DTCs) without fixing the underlying problem?
While you can clear DTCs, it’s not recommended without addressing the underlying issue. Clearing codes without fixing the problem will only result in their reappearance.
7. What kind of live sensor data can I access with an OBD2 scanner?
You can access a wide range of live sensor data, including engine RPM, coolant temperature, oxygen sensor readings, and fuel trim values; this data helps diagnose various issues.
8. How often should I check for diagnostic trouble codes (DTCs) on my 2014 Audi?
You should regularly check for DTCs, even if you don’t notice any symptoms. Early detection can prevent minor issues from escalating into costly repairs.
9. What safety precautions should I take when using an OBD2 cable?
Ensure the vehicle is parked safely, turn off the ignition before connecting or disconnecting the cable, and avoid prolonged use of the scanner while driving.
10. What should I do if my OBD2 cable is not connecting to my Audi?
Check the cable connections, verify that the ignition is turned on, ensure the diagnostic software is properly configured, and try a different OBD2 cable or scanner to rule out equipment failure.