What Is A Collision OBD2 Scanner & How To Use It?

Collision Obd2 Scanner devices are essential for diagnosing and addressing issues related to a vehicle’s safety systems. At MERCEDES-DIAGNOSTIC-TOOL.EDU.VN, we offer advanced diagnostic tools that accurately identify collision-related problems, enabling prompt and effective repairs. Our solutions ensure your Mercedes-Benz remains safe and reliable.

1. Understanding Collision OBD2 Scanners

1.1. What is a Collision OBD2 Scanner?

A collision OBD2 scanner is a diagnostic tool that reads data from a vehicle’s onboard computer to identify issues related to its collision avoidance and safety systems. It helps mechanics and car owners diagnose problems with systems like airbags, anti-lock brakes (ABS), and electronic stability control (ESC). This device interprets diagnostic trouble codes (DTCs) to pinpoint the exact nature of the problem, facilitating quicker and more accurate repairs.

1.2. How Does a Collision OBD2 Scanner Work?

The scanner plugs into the OBD2 port, usually located under the dashboard. Once connected, it communicates with the vehicle’s computer, pulling diagnostic data related to collision and safety systems. The scanner displays diagnostic trouble codes, which users can then interpret using a reference manual or online database. These codes provide insights into specific issues, such as a faulty sensor or a malfunctioning component.

1.3. Key Components of a Collision OBD2 Scanner

A collision OBD2 scanner comprises several key components:

• OBD2 Connector: This connects the scanner to the vehicle’s OBD2 port.
• Display Screen: Shows diagnostic trouble codes and other data.
• Microprocessor: Processes data and communicates with the vehicle’s computer.
• Software: Interprets data and provides user-friendly information.
• Buttons/Interface: Allows users to navigate menus and initiate scans.

1.4. Importance of Using a Collision OBD2 Scanner

Using a collision OBD2 scanner is crucial for maintaining vehicle safety and performance. It enables early detection of potential safety issues, allowing for timely repairs and preventing more significant problems down the road. Regular diagnostics can also ensure that safety systems function correctly in the event of a collision, protecting occupants.

2. Types of Collision OBD2 Scanners

2.1. Basic OBD2 Scanners

Basic OBD2 scanners are entry-level tools that read and clear diagnostic trouble codes. They are ideal for simple diagnostics and general maintenance. These scanners often display generic codes, providing a basic understanding of the problem.

2.2. Enhanced OBD2 Scanners

Enhanced OBD2 scanners offer more advanced features, such as live data streaming, component testing, and access to manufacturer-specific codes. These scanners provide a more detailed analysis of vehicle systems, making them suitable for professional mechanics and experienced car enthusiasts.

2.3. Professional-Grade Scanners

Professional-grade scanners are the most advanced tools, offering comprehensive diagnostic capabilities. They can perform advanced functions such as ECU programming, advanced system testing, and detailed data analysis. These scanners are typically used in professional repair shops and dealerships.

2.4. Wireless OBD2 Scanners

Wireless OBD2 scanners connect to smartphones or tablets via Bluetooth or Wi-Fi. They offer the convenience of wireless operation and can display data on larger screens. These scanners often come with mobile apps that provide additional features and diagnostic information.

3. Essential Features to Look for in a Collision OBD2 Scanner

3.1. Compatibility with Mercedes-Benz Vehicles

Ensure the scanner is compatible with Mercedes-Benz vehicles. Some scanners are designed for specific makes and models, while others offer broader compatibility. Check the scanner’s specifications to confirm it supports Mercedes-Benz vehicles.

3.2. Ability to Read and Clear Diagnostic Trouble Codes (DTCs)

The scanner should be able to read and clear DTCs related to collision and safety systems. This is a fundamental feature for diagnosing and resolving issues. The scanner should also provide descriptions of the codes to help users understand the problem.

3.3. Live Data Streaming Capabilities

Live data streaming allows users to monitor real-time data from various sensors and components. This feature is useful for diagnosing intermittent problems and assessing system performance. Look for a scanner that can display live data in a user-friendly format.

3.4. Component Testing Features

Component testing features allow users to test individual components to determine if they are functioning correctly. This can help pinpoint the exact source of the problem and avoid unnecessary replacements.

3.5. User-Friendly Interface

A user-friendly interface makes the scanner easier to use, especially for beginners. Look for a scanner with clear menus, intuitive navigation, and a readable display screen.

3.6. Regular Software Updates

Regular software updates ensure that the scanner remains compatible with the latest vehicle models and diagnostic protocols. Check if the manufacturer provides regular updates and how easy it is to install them.

4. Top Collision OBD2 Scanners for Mercedes-Benz

4.1. Autel MaxiSYS MS906BT

The Autel MaxiSYS MS906BT is a professional-grade scanner that offers comprehensive diagnostic capabilities for Mercedes-Benz vehicles. It features advanced functions such as ECU programming, live data streaming, and component testing. Its broad compatibility and regular updates make it a top choice for professional mechanics.

4.2. iCarsoft MB II

The iCarsoft MB II is specifically designed for Mercedes-Benz vehicles, offering detailed diagnostics and specialized functions. It can read and clear DTCs, perform component testing, and reset service lights. Its user-friendly interface and affordable price make it a popular choice for Mercedes-Benz owners.

4.3. Launch X431 V+

The Launch X431 V+ is a versatile scanner that supports a wide range of vehicle makes and models, including Mercedes-Benz. It offers advanced features such as ECU coding, actuation tests, and special functions. Its wireless connectivity and tablet-style interface make it convenient to use.

4.4. Foxwell NT530

The Foxwell NT530 is a multi-system diagnostic tool that provides detailed diagnostics for Mercedes-Benz vehicles. It can read and clear DTCs, perform live data streaming, and execute special functions. Its modular design allows users to customize the scanner with additional software for other vehicle brands.

4.5. BlueDriver Bluetooth Professional OBDII Scan Tool

The BlueDriver Bluetooth Professional OBDII Scan Tool is a wireless scanner that connects to smartphones and tablets via Bluetooth. It offers detailed diagnostics and vehicle-specific reports. Its user-friendly app and affordable price make it a great option for DIY mechanics.

5. How to Use a Collision OBD2 Scanner on Your Mercedes-Benz

5.1. Preparing for the Scan

1. Locate the OBD2 Port: The OBD2 port is usually located under the dashboard, near the steering column.
2. Turn Off the Ignition: Ensure the ignition is turned off before connecting the scanner.
3. Connect the Scanner: Plug the OBD2 connector into the vehicle’s OBD2 port.
4. Turn On the Ignition: Turn the ignition to the “on” position, but do not start the engine.

5.2. Performing the Scan

1. Power On the Scanner: Turn on the scanner and wait for it to connect to the vehicle’s computer.
2. Select Mercedes-Benz: Choose Mercedes-Benz from the list of vehicle makes.
3. Initiate the Scan: Select the “scan” or “diagnostics” option to begin the scan.
4. Wait for the Results: The scanner will display any diagnostic trouble codes found.

5.3. Interpreting the Results

1. Record the DTCs: Write down the diagnostic trouble codes displayed by the scanner.
2. Look Up the Codes: Use the scanner’s manual or an online database to look up the meaning of each code.
3. Analyze the Data: Analyze the data to understand the nature of the problem and its potential causes.

5.4. Clearing Diagnostic Trouble Codes (DTCs)

1. Select the “Clear Codes” Option: Navigate to the “clear codes” or “erase codes” option on the scanner.
2. Confirm the Action: Confirm that you want to clear the codes.
3. Verify the Clearing: After clearing the codes, perform another scan to ensure that the codes have been successfully cleared.

5.5. Tips for Accurate Scanning

• Use the Correct Scanner: Ensure that you are using a scanner that is compatible with Mercedes-Benz vehicles.
• Follow the Instructions: Follow the scanner’s instructions carefully to avoid errors.
• Check the Battery: Ensure that the vehicle’s battery is fully charged before performing the scan.
• Update the Software: Keep the scanner’s software updated to ensure compatibility with the latest vehicle models and diagnostic protocols.

6. Common Diagnostic Trouble Codes (DTCs) Related to Collisions

6.1. Airbag System Faults (B Codes)

Airbag system faults are indicated by B codes, which signify issues with the airbag system. These codes can indicate problems with the airbag sensors, control module, or the airbags themselves. Addressing these issues promptly is essential for ensuring occupant safety.

6.2. Anti-Lock Braking System (ABS) Issues (C Codes)

ABS issues are identified by C codes, indicating problems with the anti-lock braking system. These codes can relate to issues with wheel speed sensors, the ABS control module, or the hydraulic system. Resolving ABS issues is crucial for maintaining vehicle stability and braking performance.

6.3. Electronic Stability Control (ESC) Problems (C Codes)

ESC problems are also indicated by C codes, signifying issues with the electronic stability control system. These codes can relate to problems with steering angle sensors, yaw rate sensors, or the ESC control module. Addressing ESC issues is vital for maintaining vehicle control and preventing skidding.

6.4. Sensor Malfunctions

Sensor malfunctions are common causes of DTCs related to collision and safety systems. Faulty sensors can provide incorrect data to the vehicle’s computer, leading to system malfunctions. Diagnosing and replacing faulty sensors is crucial for restoring system functionality.

6.5. Wiring and Connection Issues

Wiring and connection issues can also trigger DTCs related to collision and safety systems. Damaged or corroded wiring can disrupt communication between components, leading to system malfunctions. Inspecting and repairing wiring and connections is essential for ensuring reliable system performance.

7. Maintaining Your Mercedes-Benz Collision Systems

7.1. Regular Inspections

Regular inspections of collision and safety systems can help identify potential problems before they escalate. Check sensors, wiring, and components for signs of damage or wear.

7.2. Component Testing

Use a collision OBD2 scanner to perform component testing and verify that all systems are functioning correctly. Pay attention to live data readings and compare them to expected values.

7.3. Addressing Issues Promptly

Address any diagnostic trouble codes or system malfunctions promptly to prevent more significant problems. Delaying repairs can compromise vehicle safety and lead to more costly repairs down the road.

7.4. Professional Maintenance

Consider having your Mercedes-Benz collision systems professionally maintained by a qualified mechanic. Professional maintenance can ensure that all systems are functioning optimally and that any potential problems are identified and addressed.

7.5. Software Updates

Keep your vehicle’s software updated to ensure compatibility with the latest diagnostic protocols and system enhancements. Check with your Mercedes-Benz dealer for available software updates.

8. Benefits of Using MERCEDES-DIAGNOSTIC-TOOL.EDU.VN

8.1. Expert Guidance and Support

MERCEDES-DIAGNOSTIC-TOOL.EDU.VN provides expert guidance and support for diagnosing and maintaining Mercedes-Benz collision systems. Our team of experienced technicians can help you interpret diagnostic trouble codes, troubleshoot system malfunctions, and perform necessary repairs.

8.2. Access to Advanced Diagnostic Tools

We offer access to advanced diagnostic tools and equipment, including collision OBD2 scanners that are specifically designed for Mercedes-Benz vehicles. Our tools provide comprehensive diagnostic capabilities, allowing you to accurately identify and resolve issues.

8.3. Step-by-Step Repair Guides

MERCEDES-DIAGNOSTIC-TOOL.EDU.VN offers step-by-step repair guides that provide detailed instructions for performing various repairs on Mercedes-Benz collision systems. Our guides include diagrams, illustrations, and troubleshooting tips to help you complete repairs successfully.

8.4. Unlocking Hidden Features

In addition to diagnostics and repairs, we also offer services for unlocking hidden features on Mercedes-Benz vehicles. Our technicians can enable features such as enhanced safety systems, performance upgrades, and convenience features, enhancing your driving experience.

8.5. Cost Savings

By using MERCEDES-DIAGNOSTIC-TOOL.EDU.VN, you can save money on diagnostic and repair costs. Our tools and resources empower you to perform many repairs yourself, reducing the need for expensive dealer visits.

9. Common Misconceptions About Collision OBD2 Scanners

9.1. “All OBD2 Scanners Are the Same”

Not all OBD2 scanners are the same. Basic scanners can only read and clear generic codes, while advanced scanners offer more features such as live data streaming, component testing, and access to manufacturer-specific codes.

9.2. “OBD2 Scanners Can Fix Problems”

OBD2 scanners can only diagnose problems; they cannot fix them. The scanner identifies the issue, but repairs must be performed manually or by a qualified mechanic.

9.3. “Clearing Codes Fixes the Problem”

Clearing codes only removes the diagnostic trouble code from the vehicle’s computer; it does not fix the underlying problem. The code will reappear if the issue is not resolved.

9.4. “You Need a Professional Scanner for Basic Diagnostics”

You do not necessarily need a professional scanner for basic diagnostics. Basic OBD2 scanners can read and clear generic codes, which is sufficient for many common issues.

9.5. “OBD2 Scanners Are Only for Mechanics”

OBD2 scanners are not only for mechanics. Car owners can use them to diagnose and resolve many common issues, saving time and money on repairs.

10. The Future of Collision Diagnostics

10.1. Advanced Driver-Assistance Systems (ADAS) Calibration

The future of collision diagnostics will focus on advanced driver-assistance systems (ADAS) calibration. ADAS features such as adaptive cruise control, lane departure warning, and automatic emergency braking require precise calibration to function correctly.

10.2. Artificial Intelligence (AI) in Diagnostics

Artificial intelligence (AI) will play an increasing role in collision diagnostics. AI-powered diagnostic tools can analyze data from multiple sensors and systems to identify complex problems and provide repair recommendations.

10.3. Remote Diagnostics

Remote diagnostics will become more prevalent, allowing technicians to diagnose and repair vehicles remotely. This technology can reduce downtime and improve efficiency.

10.4. Integration with Mobile Devices

Collision diagnostics will continue to integrate with mobile devices, providing users with real-time data and diagnostic information on their smartphones and tablets.

10.5. Enhanced Data Analytics

Enhanced data analytics will provide more detailed insights into vehicle performance and system health. This data can be used to predict potential problems and optimize maintenance schedules.

11. Step-by-Step Guide to Unlocking Hidden Features on Your Mercedes-Benz

11.1. Researching Available Features

Before attempting to unlock hidden features, research which features are available for your specific Mercedes-Benz model. Online forums, owner’s manuals, and diagnostic tools can provide this information.

11.2. Selecting the Right Diagnostic Tool

Choose a diagnostic tool that supports feature unlocking for Mercedes-Benz vehicles. Some popular options include Autel MaxiSYS, Launch X431, and specialized Mercedes-Benz diagnostic tools.

11.3. Connecting the Diagnostic Tool

Connect the diagnostic tool to your Mercedes-Benz’s OBD2 port. Ensure the vehicle’s ignition is turned on, but the engine is not running.

11.4. Navigating the Diagnostic Tool’s Menu

Navigate the diagnostic tool’s menu to find the “coding,” “programming,” or “adaptation” section. This section allows you to modify the vehicle’s software settings.

11.5. Enabling Hidden Features

Locate the specific feature you want to unlock and follow the diagnostic tool’s instructions to enable it. This may involve changing a value from “inactive” to “active” or selecting a specific setting.

11.6. Testing the New Feature

After enabling the hidden feature, test it to ensure it functions correctly. Drive the vehicle under conditions where the feature should activate and verify its operation.

12. Collision OBD2 Scanner: Preventative Maintenance

12.1. Routine Diagnostics

Conduct routine diagnostics to proactively identify potential issues before they escalate. This helps maintain the optimal performance of your Mercedes-Benz.

12.2. Sensor Check-Ups

Regularly check the sensors related to the collision systems. This includes the wheel speed sensors, airbag sensors, and stability control sensors to ensure accurate readings and functionality.

12.3. Wiring Inspections

Inspect the wiring and connections associated with the collision systems to prevent corrosion, damage, and loose connections that can lead to malfunctions.

12.4. Software Updates

Stay updated with the latest software to ensure compatibility with the diagnostic protocols and enhancements for improved collision system diagnostics.

12.5. Fluid Level Checks

Check the brake fluid levels and other essential fluids related to the braking system to ensure optimal performance of the ABS and ESC systems.

13. Advanced Diagnostic Techniques

13.1. Data Logging

Use data logging features to record real-time data from various sensors and systems while driving. This helps diagnose intermittent problems and analyze system performance under different conditions.

13.2. Actuator Testing

Perform actuator tests to verify the functionality of components such as solenoids, motors, and relays. This ensures that each component responds correctly to commands from the vehicle’s computer.

13.3. Circuit Testing

Conduct circuit testing using a multimeter to diagnose electrical issues such as shorts, opens, and voltage drops. This helps pinpoint the exact location of wiring problems.

13.4. Signal Analysis

Analyze the signals from sensors using an oscilloscope to identify issues with signal quality, amplitude, and frequency. This is particularly useful for diagnosing problems with sensors that provide analog signals.

13.5. Comparison with Known Good Data

Compare the data from your vehicle’s sensors and systems with known good data from a similar vehicle. This helps identify discrepancies and potential problems.

14. Benefits of Professional Diagnostic Services

14.1. Expertise and Experience

Professional technicians have the expertise and experience to accurately diagnose and repair complex issues with Mercedes-Benz collision systems.

14.2. Advanced Equipment

Professional repair shops have access to advanced diagnostic equipment and tools that are not available to the average car owner.

14.3. Comprehensive Diagnostics

Professional diagnostic services provide a comprehensive assessment of your vehicle’s collision systems, identifying all potential problems and providing repair recommendations.

14.4. Warranty Protection

Many professional repair shops offer warranties on their diagnostic and repair services, providing you with peace of mind.

14.5. Time Savings

Professional diagnostic services can save you time and effort by quickly identifying and resolving issues with your vehicle’s collision systems.

15. How to Choose the Right Diagnostic Service

15.1. Check for Certifications

Check that the diagnostic service has certifications such as ASE (Automotive Service Excellence) to ensure they have the necessary skills and knowledge.

15.2. Read Reviews

Read online reviews and testimonials to get an idea of the diagnostic service’s reputation and customer satisfaction.

15.3. Ask for Recommendations

Ask friends, family, or colleagues for recommendations on reputable diagnostic services in your area.

15.4. Inquire About Equipment

Inquire about the diagnostic service’s equipment and tools to ensure they have the necessary technology to diagnose your vehicle’s problems accurately.

15.5. Get a Quote

Get a quote for the diagnostic service before committing to any repairs to ensure that you are comfortable with the cost.

16. Troubleshooting Common Issues with Collision OBD2 Scanners

16.1. Scanner Not Connecting

• Issue: The scanner fails to connect to the vehicle’s computer.
• Solution: Ensure the scanner is properly plugged into the OBD2 port, the ignition is turned on, and the scanner is compatible with the vehicle.

16.2. Inaccurate Codes

• Issue: The scanner provides inaccurate or misleading diagnostic trouble codes.
• Solution: Verify the codes with a second scanner, consult a repair manual, or seek professional diagnostic services.

16.3. Software Problems

• Issue: The scanner’s software malfunctions or fails to update.
• Solution: Reinstall the software, update the firmware, or contact the manufacturer for support.

16.4. Display Issues

• Issue: The scanner’s display is unreadable or shows incorrect information.
• Solution: Check the display settings, replace the screen, or contact the manufacturer for repair.

16.5. Battery Problems

• Issue: The scanner’s battery drains quickly or fails to hold a charge.
• Solution: Replace the battery, use an external power source, or contact the manufacturer for repair.

17. Advanced Safety Systems Calibration

17.1. ADAS Calibration Overview

Advanced Driver Assistance Systems (ADAS) like adaptive cruise control, lane departure warning, and automatic emergency braking require precise calibration after any collision or sensor replacement.

17.2. Calibration Tools

Specialized calibration tools, including target boards, laser alignment systems, and diagnostic software, are necessary to properly calibrate ADAS systems.

17.3. Calibration Process

The calibration process typically involves aligning the vehicle with the calibration targets, connecting a diagnostic tool, and following the on-screen instructions to perform the calibration procedure.

17.4. Importance of Calibration

Proper calibration is essential for ensuring that ADAS systems function correctly and provide accurate warnings and assistance to the driver.

17.5. Professional Calibration Services

Consider seeking professional calibration services from a qualified technician to ensure that ADAS systems are properly calibrated and functioning safely.

18. Understanding Mercedes-Benz Diagnostic Protocols

18.1. CAN Bus System

Mercedes-Benz vehicles use a Controller Area Network (CAN) bus system for communication between various electronic control units (ECUs).

18.2. Diagnostic Trouble Codes (DTCs)

Diagnostic Trouble Codes (DTCs) are standardized codes used to identify specific problems with the vehicle’s systems.

18.3. Manufacturer-Specific Codes

In addition to standardized codes, Mercedes-Benz also uses manufacturer-specific codes to provide more detailed diagnostic information.

18.4. Data Parameters (PIDs)

Parameter Identification Numbers (PIDs) are used to access real-time data from various sensors and systems.

18.5. Diagnostic Software

Specialized diagnostic software, such as XENTRY and Vediamo, is used to perform advanced diagnostics and programming on Mercedes-Benz vehicles.

19. Choosing the Right OBD2 Adapter

19.1. Bluetooth Adapters

Bluetooth adapters connect wirelessly to smartphones and tablets, providing convenient access to diagnostic data.

19.2. Wi-Fi Adapters

Wi-Fi adapters also connect wirelessly to devices, offering a stable and reliable connection for diagnostic purposes.

19.3. USB Adapters

USB adapters connect directly to laptops and desktop computers, providing a wired connection for diagnostic data transfer.

19.4. Adapter Compatibility

Ensure that the OBD2 adapter is compatible with your Mercedes-Benz vehicle and the diagnostic software you plan to use.

19.5. Adapter Features

Look for adapters with features such as support for multiple protocols, fast data transfer rates, and user-friendly interfaces.

20. Common Questions About Collision OBD2 Scanners

20.1. What is the Best Collision OBD2 Scanner for Mercedes-Benz?

The best collision OBD2 scanner for Mercedes-Benz depends on your needs and budget. Professional-grade scanners like the Autel MaxiSYS MS906BT offer comprehensive diagnostic capabilities, while more affordable options like the iCarsoft MB II are suitable for basic diagnostics.

20.2. How Do I Read Diagnostic Trouble Codes (DTCs)?

To read DTCs, connect the scanner to the vehicle’s OBD2 port, turn on the ignition, and follow the scanner’s instructions to initiate a scan. The scanner will display any DTCs found.

20.3. Can I Clear Diagnostic Trouble Codes (DTCs) Myself?

Yes, you can clear DTCs yourself using a collision OBD2 scanner. However, it is important to resolve the underlying problem before clearing the codes to prevent them from reappearing.

20.4. What Do the Different Diagnostic Trouble Codes Mean?

Diagnostic trouble codes are standardized codes that identify specific problems with the vehicle’s systems. Consult the scanner’s manual or an online database to look up the meaning of each code.

20.5. How Often Should I Scan My Mercedes-Benz for Diagnostic Trouble Codes?

You should scan your Mercedes-Benz for diagnostic trouble codes whenever you notice a warning light or system malfunction. Regular scans can also help identify potential problems before they escalate.

20.6. What Is Live Data Streaming?

Live data streaming is a feature that allows you to monitor real-time data from various sensors and components. This is useful for diagnosing intermittent problems and assessing system performance.

20.7. Can a Collision OBD2 Scanner Unlock Hidden Features?

Some collision OBD2 scanners offer the ability to unlock hidden features on Mercedes-Benz vehicles. However, this requires advanced diagnostic capabilities and specialized software.

20.8. How Do I Update the Software on My Collision OBD2 Scanner?

To update the software on your collision OBD2 scanner, connect it to a computer and follow the manufacturer’s instructions to download and install the latest updates.

20.9. Where Can I Find Repair Guides for My Mercedes-Benz?

You can find repair guides for your Mercedes-Benz online, in repair manuals, or from professional diagnostic services like MERCEDES-DIAGNOSTIC-TOOL.EDU.VN.

20.10. What Are the Benefits of Professional Diagnostic Services?

Professional diagnostic services offer expertise, advanced equipment, comprehensive diagnostics, warranty protection, and time savings.

Maintaining your Mercedes-Benz’s collision systems is essential for ensuring your safety and the safety of others. Using a collision OBD2 scanner can help you diagnose and resolve issues quickly and effectively.

For expert guidance, advanced diagnostic tools, and step-by-step repair guides, contact us at MERCEDES-DIAGNOSTIC-TOOL.EDU.VN. Visit us at 789 Oak Avenue, Miami, FL 33101, United States, or reach out via Whatsapp at +1 (641) 206-8880. Let us help you keep your Mercedes-Benz running smoothly and safely.

Ready to ensure your Mercedes-Benz’s safety systems are in top condition? Contact MERCEDES-DIAGNOSTIC-TOOL.EDU.VN today for expert diagnostics, repair solutions, and hidden feature unlocks. Call us or WhatsApp at +1 (641) 206-8880 or visit our website at MERCEDES-DIAGNOSTIC-TOOL.EDU.VN for immediate assistance. Your safety is our priority!